Delivery Information

We deliver your orders all over the world by UPS.

Delivery Options

Destination Shipping method Delivery costs   Returns Delivery time
    Credit cards,
instant transfer,
prepayment
Cash on delivery    
Austria Standard UPS Euro 9.00 Euro 13.00 Euro 0.00 1 working day
Germany Express UPS Euro 19.00 Euro 24.00 Euro 0.00 1 working day
  Standard UPS Euro 9.00 Euro 13.00 Euro 0.00 2-3 working days
Belgium Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Bulgaria Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Denmark Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Finland Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
France Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
UK Standard UPS Euro 10.00 Euro 19.00 Customer's responsibility 3-4 working days
Ireland Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Italy Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Latvia Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Lithuania Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Luxembourg Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Malta Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Netherlands Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Poland Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Portugal Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Romania Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Sweden Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Slovakia Standard UPS Euro 9.00 Euro 13.00 Customer's responsibility 3-4 working days
Slovenia Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Spain Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Czech Republic Standard UPS Euro 8.00 Euro 12.00 Customer's responsibility 3-4 working days
Hungary Standard UPS Euro 8.00 Euro 12.00 Customer's responsibility 3-4 working days
Cyprus Standard UPS Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days
Switzerland UPS Expedited Euro 15.00 Euro 19.00 Customer's responsibility 3-4 working days

Frauenschuh only ships to delivery addresses in the aforementioned countries. If your preferred delivery country does not appear in this list, please email us at eshop@frauenschuh.com

Deliveries To Switzerland, Liechtenstein an non EU - Countrys

If the goods are not shipped to an EU country, you will only pay NET PRICES on FRAUENSCHUH.com. Once you have entered your shipping details, these prices will be shown excluding applicable VAT in Austria. In most cases, it takes 2-4 days to ship the goods to Switzerland. Please note that we bear the costs for transport and insurance of the goods as well as any costs relating to shipping documents. Applicable turnover tax on imports as well as possible custom charges will be separately brought to the recipient's account by the supplier company (UPS). Please note that, in case of returns, a reimbursement of custom charges or turnover tax on imports is not possible.

We employ our logistics partner UPS for all worldwide shipping. All deliveries dispatched by FRAUENSCHUH.COM are insured against theft and accidental damage. The insurance shall lapse as soon as you have received your delivery and confirmed this in writing.

We regret that we are unable to deliver to post office boxes.
You will only be charged once for partial shipments and exchanges.

We process and dispatch orders during our general business hours. These are Monday to Friday 08:00 CET - 18:00 CET (excluding national holidays). The goods shall be ready for dispatch no later than upon receipt of payment.

The shipping costs are displayed clearly once again in your basket and order confirmation.

Note: All listed prices include the current valid VAT of 20%
If you would like your order delivered to another country, please
contact us at: eshop@frauenschuh.com or
by telephone on: 0043 5356 64288 18 (MO-FR 08:00-18:00)

Order Tracking

Once we have dispatched your order, you will receive an email confirmation with the corresponding UPS tracking number. After one to two hours you can look up the status of your shipment using the following link. Click here and then enter your tracking number to track the status of your shipment.

Packstation

Delivery to a packstation is not possible.